ColdFusion Plesk integration fails: Unable to integrate Coldfusion: Error: Some fields are empty or contain an improper value

Refers to:

  • Plesk 11.5 for Windows
  • Plesk 12.0 for Windows

Created:

2016-11-16 13:25:46 UTC

Modified:

2016-12-21 20:41:34 UTC

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ColdFusion Plesk integration fails: Unable to integrate Coldfusion: Error: Some fields are empty or contain an improper value

Symptoms

  1. An attempt to configure Coldfusion 10 with Plesk fails with the following error:
    Error: Some fields are empty or contain an improper value

Coldfusion error

  1. In Plesk debug log in the EventViewer the following error could be found:
    Error sending request 'main.cfm' to '127.0.0.1': status 500
    at (WebRequest::executeRequest line 90)
    at checkCredentials()(ColdFusion10Provider::checkAdminCredentials line 134)
    Execute file name: D:\\Parallels\\Plesk\\admin\\bin\\defpackagemng.exe

Cause

  1. Plesk does not support ColdFusion x32 to be installed on Windows x64 .
  2. The option "Disable access to internal ColdFusion Java components" enabled in ColdFusion.

Resolution

  1. Make sure you have the same architecture ColdFusion and Windows, otherwise install appropriate version of ColdFusion.
  2. Untick the option in CF Administrator -> Server Settings -> Settings -> "Disable access to internal ColdFusion Java components" and submit changes.
  3. Try to enable ColdFusion integration in Plesk
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