Unable to activate ImageMagick

Created:

2016-11-16 13:24:37 UTC

Modified:

2017-08-08 13:40:22 UTC

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Unable to activate ImageMagick

Applicable to:

  • Plesk 12.5 for Windows

Symptoms

Unable to activate ImageMagick. It has been installed and is working via the command line:

%plesk_dir%\\Additional\\<php-version>\\php.exe -i | findstr /I imagick
imagick
imagick module => enabled
imagick module version => 3.4.1
imagick classes => Imagick, ImagickDraw, ImagickPixel, ImagickPixelIterator, ImagickKernel
but does not work on web page.
...

However a phpinfo() webpage does not show this.

Cause

Insufficient permissions on ImageMagick folder

Resolution

Make sure that IIS application pool user(s) have necessary permission on ImageMagick folder. You can grant IIS_IUSRS group with 'Read & Execute' permission. For additional details please refer to this article KB #213949885

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