Unable to create subscription in Plesk: unable to update settings in .user.ini file

Created:

2016-11-16 13:24:18 UTC

Modified:

2017-08-08 13:40:17 UTC

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Unable to create subscription in Plesk: unable to update settings in .user.ini file

Applicable to:

  • Plesk 12.0 for Windows

Symptoms

Unable to create a subscription. The following error appears:

Unable to update settings in .user.ini file: Directory 'C:\\Inetpub\\vhosts\\example.com\\httpdocs' does not exist

Cause

This is Plesk internal issue with id #PPPM-4296 , that was fixed in Plesk 12 microupdate #77 .

Resolution

Apply the latest Plesk microupdates .

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