"Website Copying" task hangs and it locked with 'Copying the website' notification message.

Created:

2016-11-16 13:24:16 UTC

Modified:

2016-12-21 20:38:29 UTC

0

Was this article helpful?


Have more questions?

Submit a request

"Website Copying" task hangs and it locked with 'Copying the website' notification message.

Symptoms

"Website Copying" task hangs during execution, the following message is displayedCopying the website to . You will be notified of the progress by email ( ).

Cause

"Website Copying" task hangs.

Resolution

Please check source site accessibility and correctness of all options set in the copying configuration menu before starting "Website Copying" process.

In order to remove 'Copying the website...' message you should delete associated tasks from the Plesk database.

mysql> begin;
mysql> DELETE longtasks, longtaskparams FROM longtasks INNER JOIN longtaskparams WHERE longtasks.type='site-copy' AND longtaskparams.task_id=longtasks.id;
mysql> commit;

After the hanged session is removed, restart the operation again.

Have more questions? Submit a request
Please sign in to leave a comment.