Discrepancy in disk usage between Plesk and WHMCS for Reseller account

Created:

2016-11-16 13:24:15 UTC

Modified:

2017-08-08 13:40:17 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Discrepancy in disk usage between Plesk and WHMCS for Reseller account

Applicable to:

  • Plesk 12.5 for Windows

Symptoms

Discrepancy in disk usage between Plesk and WHMCS for Reseller account.

Attempt to go to WHMCS > Clients > <reseller_name> > Products/Services > Producs > <Plesk_Resellers_Plan> shows the following information regarding disk usage (for example):

    "Disk Usage: 10999 MB, Disk Limit: 25360 MB"

However, in Plesk > Home > Resellers > <reseller_name> > Statistics the Disk usage information is different (for example):

    "Disk Usage: 20555 MB, Disk Limit: 35555 MB"

Cause

The issue was caused by software issue with id #PPPM-4473 . The fix will be included in the next Plesk updates.

Workaround

There is no workaround available at the moment.

Have more questions? Submit a request
Please sign in to leave a comment.