Plesk shows 500 Internal Server error with installed SpeedBit Video Accelerator

Created:

2016-11-16 13:24:05 UTC

Modified:

2017-04-24 11:14:44 UTC

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Plesk shows 500 Internal Server error with installed SpeedBit Video Accelerator

Applicable to:

  • Plesk for Windows

Symptoms

Plesk shows 500 Internal Server error. Also, the following error is shown:

php-cgi.exe - The FastCGI process exited unexpectedly

SpeedBit Video Accelerator application installed on the server.

Cause

Third-party dll library was registered in system that required additional permissions.

Resolution

Add full permissions for psaadm user on file C:\\Program Files (x86)\\SpeedBit Video Accelerator\\sporder.dll or remove it.

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