- Plesk for Linux
How to disable auto-reply option that is set on email@example.com if an email is sent to several email accounts at once, including firstname.lastname@example.org?
If recipients are listed as email@example.com, firstname.lastname@example.org, etc., then auto-reply option will work. The same goes for situations when there is Forwarding enabled on email@example.com to forward emails to firstname.lastname@example.org. This is an expected behavior.
To prevent auto-reply from being sent, setup Mailing List so that all required emails are included into the list. This way, an email will be sent to email@example.com and auto-reply from firstname.lastname@example.org will not be sent.
For details about setting up Mailing List, visit Plesk Administrator Guide.