After upgrade to Plesk 12 on Windows: This file is part of Plesk distribution. It cannot be run outside of Plesk environment.

Created:

2016-11-16 13:22:50 UTC

Modified:

2017-04-24 11:37:31 UTC

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After upgrade to Plesk 12 on Windows: This file is part of Plesk distribution. It cannot be run outside of Plesk environment.

Applicable to:

  • Plesk
  • Plesk 12.0 for Windows

Symptoms

After logging in Plesk Panel I am getting the error:

This file is part of Plesk distribution. It cannot be run outside of Plesk environment.

But it is possible to get the list of subscriptions, customers and domains by direct link https://localhost:8443/left.php3

Cause

Plesk Mobile Extension 1.4(or older version) is installed and it is not compatible with Plesk 12.

Software issue, internal request ID is PPPM-1639

Resolution

  • Install the latest Plesk 12 microupdate
    "%plesk_bin%"\\ai.exe --select-product-id panel  --select-release-current --reinstall-patch --install-component base

Or

  • Remove Plesk Mobile extension or update it by opening directly:

    https://localhost:8443/left.php3

    Go to 'Extensions' -> 'Extensions Catalog' -> Click 'Update'

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