How to log in to Plesk?

Note: You should have a login and password details.

If the password is not known, you should have SSH/RDP access to reset it (check the "If the access credentials to the server via SSH/RDP are known (a universal solution)" article section)

In case of difficulties, contact hosting provider support or server's administrator.

1. Open Plesk login page:

   Note: change the "203.0.113.2" IP address or "example.com" in the URLs below to your server IP address or hostname.

   CONFIG_TEXT: https://203.0.113.2:8443

   OR

   CONFIG_TEXT: http://203.0.113.2:8880

   OR

   CONFIG_TEXT: https://example.com:8443

   OR

   CONFIG_TEXT: http://example.com:8880

2. Specify username and password for Plesk administrator in the corresponding Username and Password fields:

   

3. Press the Log In button.

Reset the Plesk admin password by using steps from one of these articles depending on the installed OS:

• How to get/reset lost Plesk Administrator password in Plesk for Linux?

• How to retrieve/reset password of Plesk Administrator (admin) user in Plesk for Windows?

Also, there is a possibility to log in to Plesk by generating a disposable login link:

1. Connect to the server via SSH or RDP.

2. Execute this command in order to generate a Plesk disposable login link:

   Note: the generated link can be used only once.
   
   After it is used, a new link has to be generated.

   # plesk login
   
   https://example.com:8443/login?secret=dEdJc3GJWkK%2FmPWrMvCPfAd1CWzQQY0oVkwzJze
   https://203.0.113.2:8443/login?secret=dEdJc3GJWkK%2FmPWrMvCPfAd1CWzQQY0oVkwzJze

3. Put the generated link to the browser in order to automatically log in to Plesk.

4. Sometimes, due to the specific network configuration, the link is generated for a private IP address and no link for the hostname appears:

   # plesk login
   
   https://192.0.2.2:8443/login?secret=dEdJc3GJWkK%2FmPWrMvCPfAd1CWzQQY0oVkwzJze

   An attempt to login to Plesk by using this link fails.

   In this case, just change the IP address in the generated link from private to public one or to the server hostname:

   CONFIG_TEXT: [BEFORE]
   
   https://192.0.2.2:8443/login?secret=dEdJc3GJWkK%2FmPWrMvCPfAd1CWzQQY0oVkwzJze
   
   [AFTER]
   
   https://203.0.113.2:8443/login?secret=dEdJc3GJWkK%2FmPWrMvCPfAd1CWzQQY0oVkwzJze
   
   OR
   
   https://example.com:8443/login?secret=dEdJc3GJWkK%2FmPWrMvCPfAd1CWzQQY0oVkwzJze

   and insert it in the browser.

There is also a possibility to log in to Plesk by using the "root" username (on Linux) or the "administrator" username (on Windows) and the corresponding password:

Note: this logging way can be disabled and, if so, this way will not work.

1. Open Plesk login page:

   Note: change the "203.0.113.2" IP address or "example.com" in the URLs below to your server IP address or hostname.

   CONFIG_TEXT: https://203.0.113.2:8443

   OR

   CONFIG_TEXT: http://203.0.113.2:8880

   OR

   CONFIG_TEXT: https://example.com:8443

   OR

   CONFIG_TEXT: http://example.com:8880

2. For Windows only, specify the "administrator" username and the corresponding password (which is used for connecting to the server via RDP):

   

   For Linux only, specify the "root" username and the corresponding password (which is used for connecting to the server via SSH):

   

3. Press the Log In button.

• If you are a server owner:

  Contact a server provider in order to restore the access to the server and follow the "If the access credentials to the server via SSH/RDP are known (a universal solution)" or "spoiler If the access credentials to the server via SSH/RDP are known (may not work due to the specific Plesk configuration)" sections from this article.

• For others:

  Contact a Plesk administrator in order to restore access to Plesk.