How to log in to Plesk?

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    Greg Felton

    Dear Plesk:

    I need to reset my password but I get no link from Plesk. I just get a message that says: A Responsive Email template.

    How can I contact someone at Plesk to help me reset my password?

     

    Thanks,

    Greg Felton

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    Ivan Postnikov

    Hello Greg Felton

    In case you have the server administrator access, use this instruction: https://support.plesk.com/hc/en-us/articles/213381869

    If you're renting a hosting from a hosting company, it's required to contact the company, from which you're renting it.

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    Javed Khan

    Hi, could you please update the Domain Name Server in the records so our site start working.

     

    THANKS

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    Ivan Postnikov

    Hello Javed Khan

    Plesk is a product used by web hosters to manage hosting servers. You will need to contact the company, which provides hosting services to you.

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    Christiane

    Como faço para solicitar o aumento de minha memória na hospedagem?

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    Cbordon

    Hello,

    Today my website has unexpectedly stopped working without any code changes.

    I can not even get to the Plesk GUI using the :8443 method (I usually am able to), without getting a "This site can’t be reached" error.

     

    Any probable causes for this? Was my site the target of a DDOS attack?

     

    Thank you.

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    Mikhail Shport

    Hello Cbordon,

    It seems the issue can be related to the fact the server itself is unavailable. Hence I recommend you contact the hosting provider for further investigation.
    If access to the server is possible I suggest you create a request to Technical Support in order to check the issue further.

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    Jerald Bricker

    My programs need to find files in the home directory.  What is the disk drive letter to use?  Example:  G:\PleskVhosts\aubrick.net\httpdocs.  What letter should I use instead of G?

    Thanks

     

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