On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

How to log in to Plesk?

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11 comments

  • Avatar
    Greg Felton

    Dear Plesk:

    I need to reset my password but I get no link from Plesk. I just get a message that says: A Responsive Email template.

    How can I contact someone at Plesk to help me reset my password?

     

    Thanks,

    Greg Felton

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    Ivan Postnikov

    Hello Greg Felton

    In case you have the server administrator access, use this instruction: https://support.plesk.com/hc/en-us/articles/213381869

    If you're renting a hosting from a hosting company, it's required to contact the company, from which you're renting it.

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    Javed Khan

    Hi, could you please update the Domain Name Server in the records so our site start working.

     

    THANKS

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    Ivan Postnikov

    Hello Javed Khan

    Plesk is a product used by web hosters to manage hosting servers. You will need to contact the company, which provides hosting services to you.

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    Christiane

    Como faço para solicitar o aumento de minha memória na hospedagem?

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    Cbordon

    Hello,

    Today my website has unexpectedly stopped working without any code changes.

    I can not even get to the Plesk GUI using the :8443 method (I usually am able to), without getting a "This site can’t be reached" error.

     

    Any probable causes for this? Was my site the target of a DDOS attack?

     

    Thank you.

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    Mikhail Shport

    Hello Cbordon,

    It seems the issue can be related to the fact the server itself is unavailable. Hence I recommend you contact the hosting provider for further investigation.
    If access to the server is possible I suggest you create a request to Technical Support in order to check the issue further.

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    Jerald Bricker

    My programs need to find files in the home directory.  What is the disk drive letter to use?  Example:  G:\PleskVhosts\aubrick.net\httpdocs.  What letter should I use instead of G?

    Thanks

     

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    yasin khan

    i have been blocked can anyone tell me the solution 

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    Bernard Ezeh

    Hello

    I purchased windows shared / windows enterprise hosting plan through HostGator on 22/Nov/2021 for domain www.beyonddchange.com. Unfortunately, HostGator did not provide me any login details (username and password) for the control panel (Plesk). Consequently, I cannot login to Plesk. I called HostGator to report the issue, but they redirected me to your team.

    Kindly provide me my username and password for Plesk for domain www.beyonddchange.com.

    Best Regards,

    Bernard

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    Alok Singh

    Dear Plesk, 

    I have two-factor authentication enabled for login and I recently damaged my phone. Is there a way to disable 2F authentication?  I've blocked all ways to access details and this is production?

    My registered email is admin@dpskanpur.com

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