Unable to create mailling list in Plesk with SmarterMail

Created:

2016-11-16 13:22:25 UTC

Modified:

2017-08-16 18:26:37 UTC

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Unable to create mailling list in Plesk with SmarterMail

Applicable to:

  • Plesk 12.5 for Windows

Symptoms

Plesk with SmarterMail installed shows the following error when trying to create a Mailing List in Plesk > Subscriptions > example.com > Mail button > Mailing List > Create :

    The email address of the mailing list administrator should be registered on the same domain as the mailing list.

Cause

Bug #PPPM-3927 . It is fixed in Plesk Onyx.

Resolution

Upgrade to the latest Plesk version .

If upgrade is not possible:

Create the Mailing List from Plesk > Subscriptions > example.com > Mail tab instead of Mail button in domain's settings.

If this workaround did not help, try to upload patch .

Unpack .zip archive and place MailList.php file into %plesk_dir%admin\\plib\\Smb\\Form\\Final .

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