- Plesk 12.5 for Windows
Note: This article has the reference to the issue with the fix available:
- #PPPM-3928 "If SmarterMail was used as the mail server, mailing lists could not be created."
- Plesk 12.5.30 Update 57 16 January 2017 (Windows)
If the SmarterMail is used as the mail server, the following error is shown when trying to create a mailing list in Domains > example.com > Mail > Mailing Lists > Create Mailing List:
PLESK_ERROR: The email address of the mailing list administrator should be registered on the same domain as the mailing list.
It is a Plesk bug PPPM-3928, which was fixed in Plesk 12.5 Update #57.
If installing updates or the upgrade is not possible for some reason, use one of the following solutions:
Create the mailing list in the Mail tab in Subscriptions > example.com instead of using the Mail button in Domains > example.com.
Use the patch: