Cannot create additional domain in subscription: Error: skelmng failed: Access is denied

Refers to:

  • Plesk 12.0 for Windows
  • Plesk 12.5 for Windows

Created:

2016-11-16 13:21:49 UTC

Modified:

2016-12-21 20:32:58 UTC

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Cannot create additional domain in subscription: Error: skelmng failed: Access is denied

Symptoms

While creating domains Plesk is showing errors:

Error: skelmng failed: Access is denied. (Error code 5) at retrieves attributes for file or directory C:\\Inetpub\\vhosts\\domain.tld\\httpdocs (Error code 1)

Cause

It is trying to create directory in another partition, instead of the one defined in registry:

HKLM\\SOFTWARE\\Wow6432Node\\PLESK\\PSA\\Config\\Config\\HTTPD_VHOSTS_D

Check ' C:\\Inetpub directory ', as it may be a shortcut pointing to some other directory.

Resolution

Need to switch the Vhost structure correctly, as described in documentation:

Moving the Virtual Hosts Directory

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