FTP backup restoration completes successfully, but no domains are restored

Created:

2016-11-16 13:21:47 UTC

Modified:

2017-08-08 13:39:39 UTC

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FTP backup restoration completes successfully, but no domains are restored

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

Server was reinstalled and now it is impossible to perform a restore:

Plesk indicates that the restoration was completed successfully but no domains are restored.

Restoration logs contain "0" domains count in /usr/local/psa/PMM/rsessions/***/migration.status file:

<migration-status total-accounts="0" total-domains="0" completed-accounts="0" completed-domains="0"><idle/></migration-status>

Resolution

Transfer backup file to the server directly and run command to get more detailed logs:

# plesk bin pleskrestore --restore "/path/to/backup_file.tar" -level domains -debug -verbose -ignore-sign
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