Could not create mail account: "Maximal allowed number of attempts to create a maildirsize file exceeded"

Created:

2016-11-16 13:21:39 UTC

Modified:

2016-12-21 20:32:36 UTC

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Could not create mail account: "Maximal allowed number of attempts to create a maildirsize file exceeded"

Symptoms

I cannot create mail account, the following error is shown:

Maximal allowed number of attempts to create a maildirsize file exceeded
System error 11: Resource temporarily unavailable
unable to set default mbox quota for domain 'example.com' (processing 'admin')
System error 11: Resource temporarily unavailable
Fatal error: plesk::mail::FSError(unable to store domain quota: "/var/qmail/mailnames/example.com")

Cause

The issue is caused by incorrect system hostname, it contains "/" symbol:

# hostname
/+

Resolution

Change system hostname using hostname utility, then change it in Plesk Panel under Tools & Settings > Server Settings

# hostname plesk.example.com
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