Roundcube rules do not work for Russian-named folders

Created:

2016-11-16 13:21:18 UTC

Modified:

2017-08-08 13:39:32 UTC

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Roundcube rules do not work for Russian-named folders

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

Roundcube filter rules do not work if the destination folder is named in Russian language.

Cause

Roundcube does not support non-UTF-8 symbols.Such behavior is known as software issue with ID #PPPM-4600 and will be fixed in further product updates.

Workaround

  1. Rename Russian-named folders using English letters

  2. Update the rules accordingly.

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