Unable to migrate database: 'ascii' codec can't decode byte 0xe8 in position 19

Created:

2016-11-16 13:20:48 UTC

Modified:

2017-08-08 13:22:48 UTC

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Unable to migrate database: 'ascii' codec can't decode byte 0xe8 in position 19

Applicable to:

  • Plesk 12.5 for Windows

Symptoms

Databases are empty or partially populated.

In the migration log available in Plesk the following errors can be found:

    error: Failed to copy content of database 'database_db'
Migration tools tried to perform operation in 3 attempts: 'ascii' codec can't decode byte 0xe8 in position 19: ordinal not in range(128)

Cause

This is Plesk internal issue with id #PMT2877 , which was fixed in Plesk Migrator version 1.12 included in Plesk 12.5.30 MU#39 .

Resolution

Apply the latest microupdates using the following article:

#213385609 Using Micro-Updates in Plesk 11.x and 12.x

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