Unable to find Backup dump object

Refers to:

  • Plesk
  • MT:0be8abaf5a39c497c28608c17aa44be1
  • MG:6740fb04f9c8b9c94eeaf9e9be47a466
  • MT:fdf1d33aca0fefc01d66ed5e078c7bb9

Created:

2016-11-16 13:20:30 UTC

Modified:

2017-02-13 06:36:47 UTC

0

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Unable to find Backup dump object

Symptoms

An attempt to restore a a client\domain level backup in Plesk interface leads to the below error:

Unable to find Backup dump object

Cause

The corresponding server level dump was removed or renamed. Also, the backup file could have been renamed on a file system.

Resolution

Please reload the domain\client backup manager page to re-fetch the backups list available for the restoration.

In case if the backup is not present in the list after the reloading, please make sure that the backup is still present on a server level.

If backup exists on a server level, but now showing up on a domain\client level, it must have been renamed. Check out the '/var/lib/psa/dumps/<client_login>_<client_id>/<domain_name>_<domain_id>/' directories for the dumps files with the same backup prefix as on a server level.

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