Unable to enable Watchdog: The monit service does not respond

Created:

2016-11-16 13:20:28 UTC

Modified:

2017-08-08 13:25:02 UTC

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Unable to enable Watchdog: The monit service does not respond

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

Unable to enable Watchdog:

The monit service does not respond. Refer to Parallels technical support for help.

Unable to start Watchdog using CLI:

# /usr/local/psa/admin/bin/modules/watchdog/wd --start
Error occurred while calling the module utility wdservice: 'start: Job is already running: psa-wdcollect'

The following errors appear in /var/log/messages :

vps wdcollect[11102]: Error during opening the log file /var/log/plesk/modules/wdcollect.log
vps init: psa-monit main process (11108) terminated with status 1
vps init: psa-monit main process ended, respawning

Cause

Corrupted extension installation

Resolution

  1. Create log file manually. It should belong to root:root and have 644 permissions:

    # touch /var/log/plesk/modules/wdcollect.log
    # ls -l /var/log/plesk/modules/wdcollect.log
    -rw-r--r-- 1 root root 304 Sep 25 23:31 /var/log/plesk/modules/wdcollect.log
  2. Reinstall Watchdog using Plesk installer

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