- Plesk 11.x for Linux
- Plesk 11.x for Windows
- Plesk 12.0 for Linux
- Plesk 12.0 for Windows
The Backup Manager link in Plesk takes too much time to open.
Loading the tab Current Backup Tasks is fast, but the tabs Server Repository or Personal FTP Repository work slow.
The issue is caused by big amount of backups in server repository. When Plesk creates a backup, each object (like client, domain or reseller) is described in an XML file.
The backup repository has the hierarchical structure, so when the big server backup is listed, it will iterate through all the child XML files. If it is too many of them, it can take time. Server performance also matters significantly in this case.
Check the following parameters which are related to backup files scanning:
HDD fragmentation. If it is over 30%, then run the Windows defragmentation utility.
The number of the created backups.
The backups amount and their size.
If there are a lot of backups, it will take some time for all of them to visualize in the tabs Server Repository or Personal FTP Repository.