Mails are not visible and buttons are disabled in Roundcube due to enabled ModPagespeed.

Created:

2016-11-16 13:20:20 UTC

Modified:

2017-08-16 18:27:47 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Mails are not visible and buttons are disabled in Roundcube due to enabled ModPagespeed.

Applicable to:

  • Plesk 12.5 for Linux
  • Plesk 11.x for Linux
  • Plesk 12.0 for Linux

Symptoms

Mails are not visible and buttons are disabled in Roundcube. Unable to send and receive mail in roundcube.

The following error can be found in /var/log/httpd/error_log :

[error] [mod_pagespeed 1.6.29.5-3346 @17799] Failed to make directory /var/cache/mod_pagespeed/http,3A/,2Fwebmail.domain.tld/plugins/sieverules/skins/larry: File exists
[error] [mod_pagespeed 1.6.29.5-3346 @17799] Could not create directories for file /var/cache/mod_pagespeed/http,3A/,2Fwebmail.domain.tld/plugins/sieverules/skins/larry/tabstyles.css,3Fs=1384239911,

Cause

mod_pagespeed for httpd is not supported by Plesk.

Resolution

  1. Disable ModPagespeed in /etc/httpd/conf.d/pagespeed.conf :

    ModPagespeed off
  2. Reload Apache:

    # service httpd reload
Have more questions? Submit a request
Please sign in to leave a comment.