Mails are not visible and buttons are disabled in Roundcube due to enabled ModPagespeed.

Refers to:

  • Plesk 12.5 for Linux
  • Plesk 11.5 for Linux
  • Plesk 12.0 for Linux

Created:

2016-11-16 13:20:20 UTC

Modified:

2016-12-21 20:29:34 UTC

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Mails are not visible and buttons are disabled in Roundcube due to enabled ModPagespeed.

Symptoms

Mails are not visible and buttons are disabled in Roundcube. Unable to send and receive mail in roundcube.

The following error can be found in /var/log/httpd/error_log :

[error] [mod_pagespeed 1.6.29.5-3346 @17799] Failed to make directory /var/cache/mod_pagespeed/http,3A/,2Fwebmail.domain.tld/plugins/sieverules/skins/larry: File exists
[error] [mod_pagespeed 1.6.29.5-3346 @17799] Could not create directories for file /var/cache/mod_pagespeed/http,3A/,2Fwebmail.domain.tld/plugins/sieverules/skins/larry/tabstyles.css,3Fs=1384239911,

Cause

mod_pagespeed for httpd is not supported by Plesk.

Resolution

  1. Disable ModPagespeed in /etc/httpd/conf.d/pagespeed.conf :

    ModPagespeed off
  2. Reload Apache:

    # service httpd reload
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