Protected directory is not accessible after changing its title: invalid user credentials

Refers to:

  • Plesk 12.5 for Linux

Created:

2016-11-16 13:19:42 UTC

Modified:

2016-12-21 20:28:09 UTC

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Protected directory is not accessible after changing its title: invalid user credentials

Symptoms

Protected directory is not accessible with invalid user credentials message after changing "Title of the protected area".

Cause

This is a software issue with internal ID PPPM-4120 . The fix will be included in further Plesk updates.

Resolution

As workaround, update user's password after title changing.

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