Unable to create mail account: Error: mailmng-outgoing failed: ERROR:outgoing:mails.domain_id may not be NULL

Created:

2016-11-16 13:19:22 UTC

Modified:

2017-04-17 21:21:37 UTC

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Unable to create mail account: Error: mailmng-outgoing failed: ERROR:outgoing:mails.domain_id may not be NULL

Symptoms

Unable to create a mail account for domain.tld. The following error is displayed in Plesk interface:

Error: mailmng-outgoing failed: ERROR:outgoing:mails.domain_id may not be NULL

Or:

Error: mailmng-outgoing failed: ERROR:outgoing:domains.subscription_id may not be NULL

Or:

Error: mailmng-outgoing failed: ERROR:outgoing:mail_aliases.mail_id may not be NULL

Cause

The inconsistency of internal database used for outgoing mail limits.

Resolution

1. Back up the outgoing mail limits database:

# cp /var/lib/plesk/mail/outgoing/data.db /var/lib/plesk/mail/outgoing/data.db.bak

2. Repair outgoing limits configuration:

# /usr/lib64/plesk-9.0/remote_mail_restore/mail_outgoing_restore
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