Installing CRM Application Error.

Created:

2016-11-16 13:19:08 UTC

Modified:

2017-04-24 11:12:32 UTC

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Installing CRM Application Error.

Applicable to:

  • Plesk for Windows
  • Plesk for Linux

Symptoms

Installing the CRM Application from the Application Vault on a domain fails with the error:

2014-01-02T14:40:21+02:00 ERR (3)  [panel]: Exception: String setting limitations -- min length = "", max length = "" prevent GUID generation.
file: /usr/share/aps_php/aps_php.php
line: 7173
code: 0

Cause

The error has occurred because the application Deskera CRM v1.0 is packaged for Odin Service Automation, but not for Plesk. This is a Plesk software issue #PPPM-1253 , which has been fixed in Plesk 12.0.18 microupdate #52 .

Resolution

Apply latest Plesk microupdates .

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