How to enable/disable Plesk debug mode

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    Dave Philley

    The motherboard on my computer crashed, and I had to buy a new computer. I tried to login to my website on my https://sheetmusicnotes.ca which is hosted by Plesk, but I have forgotten both my username and password for the site,. I tried reset to get a new password by entering the email address I think I used when I registered for a website davidphilley@gmail.com but I get an error message Error: The email address was not recognized. Please double-check and try again.
    Can you please send me the info I need to login to my site?

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    Anton Maslov

    Hi Dave, Plesk is not a hosting company, we don't host any websites.

    • If you are a Plesk administrator, you need to login by SSH and reset password for Plesk Admin UI
    • If you are not a Plesk administrator - you should reach them to get help resting access to your site.

    p.s. I used online tool and it shows that IP belongs to iDigital internet, might be you need to reach them for a help

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    Claudio

    After a Plesk Upgrade from 12.5 to Onyx, the Plesk debug log is filling up the server, even when debug is disabled:

    ; * Enabled debug mode or high log level can be the reason of panel slowdown.

    [debug]

    ; Enable debug mode (do not use in production environment)
    enabled = off

    Plesk keeps logging in debug mode. How to turn it off?

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    Anton Maslov

    Claudio please restart Plesk services running the below command from SSH:

    service plesk-web-socket restart && service psa restart

    If won't work I do recommend to reboot the server

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    Kea

    Hi,

    Is it safe to leave it on permanently? Enable debug logging has some effect on e.g. performance?

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    Ops-team

    after commenting the line the debug is still active.
    Even when setting the value to off the debug persists. (service restart doesn't work)

    There must be another config file. But in this article I would expect that there is a link to other files if the mentioned fix doesn't work.

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