On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at MyPlesk.com/Plesk360/Platform360 please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

How to enable/disable Plesk debug mode

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5 comments

  • Avatar
    Dave Philley

    The motherboard on my computer crashed, and I had to buy a new computer. I tried to login to my website on my https://sheetmusicnotes.ca which is hosted by Plesk, but I have forgotten both my username and password for the site,. I tried reset to get a new password by entering the email address I think I used when I registered for a website davidphilley@gmail.com but I get an error message Error: The email address was not recognized. Please double-check and try again.
    Can you please send me the info I need to login to my site?

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    Anton Maslov

    Hi Dave, Plesk is not a hosting company, we don't host any websites.

    • If you are a Plesk administrator, you need to login by SSH and reset password for Plesk Admin UI
    • If you are not a Plesk administrator - you should reach them to get help resting access to your site.

    p.s. I used online tool and it shows that IP belongs to iDigital internet, might be you need to reach them for a help

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    Claudio

    After a Plesk Upgrade from 12.5 to Onyx, the Plesk debug log is filling up the server, even when debug is disabled:

    ; * Enabled debug mode or high log level can be the reason of panel slowdown.

    [debug]

    ; Enable debug mode (do not use in production environment)
    enabled = off

    Plesk keeps logging in debug mode. How to turn it off?

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    Anton Maslov

    Claudio please restart Plesk services running the below command from SSH:

    service plesk-web-socket restart && service psa restart

    If won't work I do recommend to reboot the server

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    Kea

    Hi,

    Is it safe to leave it on permanently? Enable debug logging has some effect on e.g. performance?

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