How to upgrade Plesk to the next release

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    Alessandro Marengo

    What can I do if there's no update available?

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    Ivan Postnikov

    @Alessandro Marengo

    Hello!
    Could you specify which version is currently installed?

    Generally, please try to start Plesk Installer with the parameter --all-versions, for example:

    "%plesk_bin%"\ai.exe --console --all-versions

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    Alessandro Marengo

    Thanks Ivan for your reply.

    What if, instead of using command line, I'd like to use Plesk Updates option?

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    Alexandr Tumanov

    @Alessandro, this option is available only in CLI version of Plesk installer. If you cannot see the desired version for the upgrade, it may mean that your OS does not meet all requirements. 

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    adrianTNT

    Running /usr/local/psa/admin/bin/autoinstaller says that it should only be ran on clean install servers and that I should backup my data, so I am not sure I should proceed:

    ------ IMPORTANT ------

    * New installation of product(s) should be performed on clean servers only.

    * Before upgrading Plesk, be sure to back up your data.

    * By using this Wizard you agree to the terms and conditions described at
    http://www.plesk.com/legal/terms/ and those of the Plesk End User
    License Agreement.

    Available actions:
    (F) Go forward
    (Q) Cancel installation

    Select an action [F/q]: q
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    Ivan Postnikov

    Hi @adrianTNT!

    In case you are updating Plesk, the warning about clean server may be ignored, this is for new installations only.

    As for backup, it is a general recommendation in case the update will fail (usually the process goes fine). You may make a server snapshot or backup Plesk domains.

     

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    Michael (Edited )

    Hi, I'm running Plesk Onyx on CentOS 7. "Install and Upgrade Product" is grayed out. In the "Update and Upgrade Settings", I have General Release  selected. Is that the issue potentially? Thanks. - Ignore this got it running, how can I tell if the upgrade is stuck. Been running for 2 hours now still on 45/17something.

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    Maxim Krasikov

    Hello @Michael,

    Please check the last records in /var/log/plesk/install/autoinstaller3.log. If the file is not updated then the upgrade is stuck.
    In this case please kill the existing installer process using the article:
    https://support.plesk.com/hc/en-us/articles/213917525
    After that, run Plesk upgrade using the command line:
    # plesk installer

    The solution regarding grayed out Install or Upgrade Product option is described below:
    https://support.plesk.com/hc/en-us/articles/213914005

    If you still face issues with Plesk upgrade, please contact support directly:
    https://support.plesk.com/hc/en-us/requests/new

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