Subscriptions are synced, but the following notification is still shown: The sync task may require significant time, hence it will be performed in the background

Created:

2016-11-16 13:18:50 UTC

Modified:

2017-08-16 17:14:41 UTC

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Subscriptions are synced, but the following notification is still shown: The sync task may require significant time, hence it will be performed in the background

Applicable to:

  • Plesk 11.x for Linux
  • Plesk 12.0 for Linux
  • Plesk 12.5 for Windows

Symptoms

If there are 50 or more subscriptions assigned to a particular Service plan, the following message is shown when clicking on sync :

There are 50 subscriptions that should be synchronized with the plan. Synchronization can take may a long time, therefore it is performed in the background.

When synchronization is completed successfully and all subscriptions are updated, the message persists.

Cause

This is Plesk internal issue with ID #PPPM-1379 , which has been fixed in Plesk 12.5

Workaround

Assign less than 50 subscriptions to the Service plan.

Resolution

Upgrade to the latest Plesk version. Refer to Deployment Guide , Upgrade Guide and Upgrade Notes for more details.

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