Unable to migrate contacts in MailEnable webmail

Created:

2016-11-16 13:18:42 UTC

Modified:

2017-08-08 13:22:33 UTC

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Unable to migrate contacts in MailEnable webmail

Applicable to:

  • Plesk 12.0 for Windows
  • Plesk 12.5 for Windows

Symptoms

Contacts from Address Book in MailEnable webmail are not migrated to a destination server.

Cause

This is a default behavior of Plesk

Resolution

Please refer to official MailEnable documentation regarding contacts import:

http://www.mailenable.com/kb/content/view.asp?ID=ME020139

All contact are stored in %plesk_dir%\\Mail Enable\\Postoffices\\[postoffice]\\MAILROOT\\[mailbox]\\Contacts , consider moving content of this directory from source server to the destination one.

Log out and log in to mailbox account.

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