Mail doesn't work after migration from Confixx: fatal: open database /etc/postfix/confixx_virtualUsers.db: No such file or directory

Created:

2016-11-16 13:18:35 UTC

Modified:

2017-08-08 13:19:07 UTC

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Mail doesn't work after migration from Confixx: fatal: open database /etc/postfix/confixx_virtualUsers.db: No such file or directory

 

 

Applicable to:

  • Plesk 12.5 for Linux
  • Plesk Onyx for Linux

Symptoms

After migration from Confixx, e-mail is not working at all.

The following error appears in /var/log/maillog:

postfix/cleanup[28638]: fatal: open database /etc/postfix/confixx_virtualUsers.db: No such file or directory

Cause

Incorrect Postfix configuration.

Resolution

Switch to the Qmail mail server and then switch back to the Postfix mail server using Plesk autoinstaller.

Or GUI:

Tools & Settings >>> Update & Upgrades >>> Add and Remove Components >>> Mail Hosting >>> SMTP Servers >>> Set checkbox to Qmail >>> Click Continue.

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