Site preview does not work: Your Internet access is blocked

Created:

2016-11-16 13:18:31 UTC

Modified:

2017-08-08 13:38:44 UTC

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Site preview does not work: Your Internet access is blocked

Applicable to:

  • Plesk for Linux
  • Plesk 12.5 for Windows

Symptoms

  • Browser shows the following error when trying to access site preview:

    Your Internet access is blocked

    ERR_NETWORK_ACCESS_DENIED
  • Server is behind the NAT

  • Site preview link shows private IP address:

    http://192.0.2.2/plesk-site-preview/www.example.com/192.0.2.2/

Cause

Public IP address is not assigned to private IP address.

Resolution

Assign the public IP address to the private IP address at: Tools & Settings > IP Addresses > 192.0.2.2 > Public IP address

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