- Plesk for Windows
- Autoreply for mail does not work in Plesk with SmarterMail;
- There are no any logs in Plesk and SmarterMail regarding any attempt to send an auto response.
Plesk mail filter was disabled on SmarterMail server.
Plesk does not use SmarterMail auto-reply feature, instead of this Plesk uses its own mail filter. If Plesk mail filter was disabled on SmarterMail server, auto-response will not work.
Log in to SmarterMail as admin user.
Enable Plesk mail filter in SmarterMail in SmarterMail Administrator > Settings > General Settings > Spool Command-Line File > Enabled
Command-Line File should be
C:\Program Files (x86)\Plesk\admin\bin\smmailfilter.exe %filepath
Note: path to
smmailfilter.execan be different on your the server