No logs are generated in xferlog files of domains

Refers to:

  • Plesk 12.5 for Linux
  • Plesk 12.0 for Linux

Created:

2016-11-16 13:18:12 UTC

Modified:

2016-12-21 20:24:24 UTC

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No logs are generated in xferlog files of domains

Symptoms

FTP logs are not generated in xferlog files of domains. FTP statistics can not be generated.

Cause

Log location is not properly set in /etc/proftpd.conf .

Resolution

Set correct "TransferLog" location in /etc/proftpd.conf :

/var/log/plesk/xferlog instead of /usr/local/psa/var/log/xferlog

# grep TransferLog /etc/proftpd.conf
TransferLog /var/log/plesk/xferlog

Additional information:

  1. proFTPd writes all FTP statistics to /usr/local/psa/var/log/xferlog

  2. statistics process divides this log into parts and puts them into domain's xferlog_regular

  3. Then, this log is handled by statistics_log_processor and statistics_collector processes, and after that all records from xferlog_regular are moved to xferlog_regular.processed .

  4. xferlog_regular is reset to zero.

So, once Daily Maintenance script runs, it will put the logs from /usr/local/psa/var/log/xferlog to the corresponding domain's xferlog_regular .

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