SpamAssassin does not work in Plesk 12.5

Created:

2016-11-16 13:17:49 UTC

Modified:

2017-08-08 13:17:27 UTC

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SpamAssassin does not work in Plesk 12.5

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

  • Spam Filter is enabled in server-wide Mail Settings and Apply individual settings to spam filtering option is disabled. However, SpamAssassin does not work for mailboxes created earlier. Mailhandler spam for those mailboxes is missing and emails are not evaluated against spam score.

  • SpamAssassin works for newly created mail accounts and mailhandler is added

Cause

Mailboxes were created when Spam Filter was turned off and mail handlers for them were not created.

This is Plesk internal issue with ID #PPPM-5461 , which is planned to be fixed in future Plesk updates.

Workaround

  1. Create mail filter manually:

    # /usr/local/psa/admin/bin/spammng --enable-mailname --mailname  testhandler@example.com --not-modify-header
  2. Disable the mail filter for the mailbox, if necessary:

    # /usr/local/psa/admin/bin/spammng --disable
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