Invoice reports zero total tax amount for European Union

Refers to:

  • Plesk 11.5 for Linux

Created:

2016-11-16 13:17:41 UTC

Modified:

2016-12-21 20:23:13 UTC

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Invoice reports zero total tax amount for European Union

Symptoms

Invoice reports zero total tax amount for European Union.

Cause

While creating Taxation Policy, name of a country is specified in the 'State' field.

Resolution

Set value added tax (VAT), according to the following guide page :

  1. In Plesk, go to Customer Business Manager > All settings > Taxation Policies > select your Taxation Policy .

  2. Change the ' State ' field to asterisk (*).

  3. Click Save .

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