Unable to access Plesk: MySQL query failed: Incorrect information in file: './psa/misc.frm'

Created:

2016-11-16 13:17:34 UTC

Modified:

2017-08-16 16:21:24 UTC

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Unable to access Plesk: MySQL query failed: Incorrect information in file: './psa/misc.frm'

Applicable to:

  • Plesk 11.x for Linux
  • Plesk 10.x for Linux

Symptoms

Unable to access Plesk with 500 internal Server Error, or:

ERROR: PleskMainDBException
MySQL query failed: Incorrect information in file: './psa/misc.frm'

or:

ERROR: Zend\\_Db\\_Statement\\_Exception
SQLSTATE[HY000]: General error: 1 Can't create/write to file '/tmp/#sql\\_39f\\_0.MYI' (Errcode: 13)

Cause

Incorrect permissions set to /tmp directory.

Resolution

Correct the permissions with the following command:

# chmod 1777 /tmp`
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