Unable to access Plesk: "MySQL query failed: Incorrect information in file: './psa/misc.frm'"

Refers to:

  • Plesk 11.5 for Linux
  • Plesk 10.x and below for Linux
  • MG:58baf81e50d23195c4354da55a3378a6
  • MT:9cfe8948b72c25ac26d4bd04a1bdbd8b
  • MT:867d296da039442efd850743804f7889
  • MT:b5df09e9fde5d92e1782b321c6c51024

Created:

2016-11-16 13:17:34 UTC

Modified:

2017-02-13 06:13:57 UTC

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Unable to access Plesk: "MySQL query failed: Incorrect information in file: './psa/misc.frm'"

Symptoms

Unable to access Plesk with 500 internal Server Error, or:

ERROR: PleskMainDBException
MySQL query failed: Incorrect information in file: './psa/misc.frm'

or:

ERROR: Zend\\_Db\\_Statement\\_Exception
SQLSTATE[HY000]: General error: 1 Can't create/write to file '/tmp/#sql\\_39f\\_0.MYI' (Errcode: 13)

Cause

Incorrect permissions set to /tmp directory.

Resolution

Correct the permissions with the following command:

# chmod 1777 /tmp`
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