Files located in domain directory can not be accessed

Created:

2016-11-16 13:17:29 UTC

Modified:

2016-12-21 20:22:45 UTC

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Files located in domain directory can not be accessed

Symptoms

  • Files located in "%pelsk_vhosts%\example.com\httpdocs\files" can not be accessed. The following error on browser:

    File not found
    Firefox can't find the file at http://example.com/files/file.png
  • Filesharing directory in Plesk is configured to files directory as well

Cause

Filesharing and physical directory conflict.

Resolution

Set Plesk filesharing directory to different than files i.e. files-shared via Tools & settings - File Sharing

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