Logging out immediately after Plesk login.

Refers to:

  • Plesk 12.5 for Linux
  • Plesk 10.4 for Linux
  • Plesk Onyx for Linux
  • Plesk 11.0 for Linux
  • Plesk 11.5 for Linux
  • Plesk 12.0 for Linux

Created:

2016-11-16 13:17:08 UTC

Modified:

2017-02-06 13:59:05 UTC

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Logging out immediately after Plesk login.

Symptoms

After logging to plesk panel we are getting logging out immediately.

How do I increase/decrease the session timeout in Plesk?

Cause

Too short session timeout set in Tools and Settings > Session Idle Time .

Resolution

  1. Increase the session timeout:

Tools and Settings > Session Idle Time

  1. set the value in minutes (by default it is 30 minutes) and press OK .

If it not possible to change Session Idle Time through the Plesk GUI you can change this values in the psa database in following way:

  1. create a backup of psa database:

    # mysqldump -uadmin -p`cat /etc/psa/.psa.shadow` psa > ~/psa.`date +%F_%H:%M`.sql
  2. change session timeout:

    mysql> update misc set val=30 where param='login_timeout';
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