Odin Premium Antivirus installed by EZ Application Template cannot be started.

Created:

2016-11-16 13:17:02 UTC

Modified:

2017-08-08 13:42:21 UTC

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Odin Premium Antivirus installed by EZ Application Template cannot be started.

Applicable to:

  • Plesk 12.5 for Linux
  • Plesk 12.0 for Linux

Symptoms

Odin Premium Antivirus installed with EZ Application Template cannot be started.

Interface binding error (/var/drweb/run/.daemon - Address already in use)!
Interface binding error (127.0.0.1:3000 - Address already in use)!

Cause

This is a software issue with internal ID PPPM-2463 . It is fixed in Plesk 12.5

Resolution

  1. Check if there is running drwebd.real process:

    # netstat -tulpn | grep 3000   
    tcp 0 0 127.0.0.1:3000 0.0.0.0:* LISTEN 2057/drwebd.real
  2. Kill this process

    #killall drwebd.real
  3. Start DrWeb service

    #/etc/init.d/drwebd start
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