Could not open domain: "This webpage has a redirect loop"

Created:

2016-11-16 13:16:33 UTC

Modified:

2017-04-24 11:21:46 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Could not open domain: "This webpage has a redirect loop"

Applicable to:

  • Plesk 12.5 for Linux
  • Plesk Onyx for Linux
  • Plesk 11.5 for Windows
  • Plesk 11.5 for Linux
  • Plesk 12.0 for Linux

Symptoms

While loading the site example.com, I see the following error:

This webpage has a redirect loop

Cause

The issue occurs when two different redirects are used:

a. Some CMS engines (like Joomla) have their own redirect system in an .htaccess file.

b. Parallels Plesk Panel (Plesk) has a Preferred domain option, which adds a 301 redirect for the domain.

If the preferred domain value in Plesk is set to "domain.tld" and CMS redirects all requests to "www.example.com", you will get a redirect loop.

Resolution

If you have a CMS with its own redirect system, it is recommended that you set the Preferred domain option to "None".

Have more questions? Submit a request
Please sign in to leave a comment.