Plesk is unavailable. 404 Not Found.

Created:

2016-11-16 13:16:18 UTC

Modified:

2017-08-08 13:10:31 UTC

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Plesk is unavailable. 404 Not Found.

Applicable to:

  • Plesk for Linux
  • Plesk 12.0 for Linux

Symptoms

After installation/upgrade to Parallels Plesk 12.0.18 it is unavailable. The following error is displayed in the browser:

    404 Not Found
nginx

In the log /var/log/sw-cp-server/error_log , the following error can be found:

[error] 17612#0: *49 "/usr/share/html/index.html" is not found (2: No such file or directory), client: 10.81.1.3, server: , request: "GET / HTTP/1.1", host: "1.2.3.4:8443"

The installation was started with --install-everything option:

# ./plesk-installer --select-product-id plesk --select-release-id PLESK_12_0_18 --install-everything

Cause

This is a software issue #PPPM-1749, the --install-everything option delivers plesk-service-node-agent package that is a part of hidden component for PPA. This package installs /etc/sw-cp-server/conf.d/agent.conf that breaks Plesk sw-cp-server configuration.

Resolution

In general, it is recommended to use --installation-type full option instead of --install-everything .The issue has already been fixed in the 7th Micro Update according to Plesk 12 Release Notes .

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