Unable to send mails: Unable to open database(readonly) /var/lib/plesk/mail/auth/passwd.db

Created:

2016-11-16 13:16:14 UTC

Modified:

2017-08-08 13:38:13 UTC

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Unable to send mails: Unable to open database(readonly) /var/lib/plesk/mail/auth/passwd.db

Applicable to:

  • Plesk 12.0 for Linux

Symptoms

Unable to send mails, the following error can be found in /var/log/messages :

Unable to open database(readonly) /var/lib/plesk/mail/auth/passwd.db

Cause

Incorrect permissions for /var/lib/plesk/mail/auth/passwd.db file.

Resolution

Check permissions for /var/lib/plesk/mail/auth/passwd.db , they should be like below:

#  stat /var/lib/plesk/mail/auth/passwd.db
File: `/var/lib/plesk/mail/auth/passwd.db'
Size: 351232 Blocks: 696 IO Block: 4096 regular file
Device: 803h/2051d Inode: 30146989 Links: 1
Access: (0640/-rw-r-----) Uid: ( 0/ root) Gid: ( 2020/ nofiles)

Make sure that group is nofiles .

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