Plesk VPN extension is not active

Created:

2016-11-16 13:16:10 UTC

Modified:

2017-08-16 18:35:56 UTC

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Plesk VPN extension is not active

Applicable to:

  • Plesk 11.x for Linux
  • Plesk 12.0 for Linux

Symptoms

Plesk VPN extension is not active after upgrade to Plesk 12.

Cause

Extension was not removed completely

Resolution

  1. Create a psa database dump:

    mysqldump -uadmin -p`cat /etc/psa/.psa.shadow`  psa > psa.dump.`date +%F.%s`.sql
  2. Remove information about installed module from psa database

    mysql> delete from psa.Modules where name='vpn'
  3. Re-run autoinstaller to install Plesk VPN extension anew.

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