Migration failed: Unable to execute long task: Unable to start

Created:

2016-11-16 13:16:08 UTC

Modified:

2017-04-24 11:31:15 UTC

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Migration failed: Unable to execute long task: Unable to start

Applicable to:

  • Plesk 12.0 for Windows
  • Plesk 12.5 for Windows

Symptoms

Migrating a subscription failed with one of the following errors:

ERR [panel] PHP Warning: Unable to execute long task: Unable to start ("C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin\\interface_async_executor.exe" EventListener "C:\\Program Files (x86)\\Parallels\\Plesk\\/admin/plib/modules/heavy-metal-skin/library/EventListener.php" handleEvent admin "C:/Program Files (x86)/Parallels/Plesk/PrivateTemp/int3E7B.tmp")<br>   at Plesk impersonation(PipeServer::ServerThread::runAs line 752)<br>   at (zif_long_task_exec line 1381) in C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\plib\\common_func.php3 on line 287

ERR [1] "C:\\Program Files (x86)\\Parallels\\Plesk\\/admin/bin/interface_async_executor.exe" EventListener "C:\\Program Files (x86)\\Parallels\\Plesk\\/admin/plib/modules/heavy-metal-skin/library/EventListener.php" handleEvent admin "C:/Program Files (x86)/Parallels/Plesk/PrivateTemp/int3E7B.tmp" failed with message: Unable to execute application.

The following errors can be found in C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\logs\\php_error.log :

PHP Warning: rmdir(C:\\Program Files (x86)\\Parallels\\Plesk\\PrivateTemp\\agent4ec278aad5517ff2354a0a51e47ef0c5): Permission denied; File: C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\plib\\Service\\Agent\\Transport\\LocalTransaction.php, Line: 52

ERR [util_exec] plesk_exec_with_response("C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin64\\websrvmng" --add-sqladmin-link "--domain-name=example.com") failed: Unable to execute plesk_exec_with_response: Unable to start ("C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin64\\websrvmng.exe" --add-sqladmin-link "--domain-name=example.com")<br> at Plesk impersonation(PipeServer::ServerThread::runAs line 752)<br> at (zif_plesk_exec_with_response line 1204)

Cause

Incorrect identity/permissions for PleskControlPanel application pool.

Resolution

Fix permissions using Plesk Reconfigurator > Repair Plesk installation > check Plesk File Security and Plesk Services

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