Unable to access Softaculous extension: Call to a member function dispatch() on null

Created:

2016-11-16 13:15:59 UTC

Modified:

2017-04-24 11:16:07 UTC

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Unable to access Softaculous extension: Call to a member function dispatch() on null

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

Unable to access Softaculous extension:

ERROR: Call to a member function dispatch() on null (index.phtml:1)

The content of /usr/local/psa/var/modules/softaculous/softaculous_install scipt that is called by the installation script of Softaculous package shows the following error:

# cat /usr/local/psa/var/modules/softaculous/softaculous_install
http://files.softaculous.com/install.sh
Resolving files.softaculous.com (files.softaculous.com)...
Connecting to files.softaculous.com (files.softaculous.com)|IP|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 4896 (4.8K) [application/x-sh]
Saving to: ‘install.sh’
0K .... 100% 5.26M=0.001s
(5.26 MB/s) - ‘install.sh’ saved [4896/4896]
-----------------------------------------------
Welcome to Softaculous Apps Installer
-----------------------------------------------
Could not download the Softaculous Package!

Connection to repositories fails:

# yum repolist
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
* base: mirror.nexcess.net
* extras: centos.mirrors.tds.net
* updates: mirror.cisp.com
base/7/x86_64/primary_db FAILED
http://dallas.tx.mirror.xygenhosting.com/CentOS/7.2.1511/os/x86_64/repodata/c6411f1cc8a000ed2b651b49134631d279abba1ec1f78e5dcca79a52d8c1eada-primary.sqlite.bz2: [Errno 14] curl#56 - "Recv failure: Connection reset by peer" --:--:-- ETA
Trying other mirror.
base/7/x86_64/primary_db FAILED
http://mirror.us.oneandone.net/linux/distributions/centos/7.2.1511/os/x86_64/repodata/c6411f1cc8a000ed2b651b49134631d279abba1ec1f78e5dcca79a52d8c1eada-primary.sqlite.bz2: [Errno 12] Timeout on http://mirror.us.oneandone.net/linux/distributions/centos/7.2.1511/os/x86_64/repodata/c6411f1cc8a000ed2b651b49134631d279abba1ec1f78e5dcca79a52d8c1eada-primary.sqlite.bz2: (28, 'Operation too slow. Less than 1000 bytes/sec transferred the last 30 seconds')
Trying other mirror.

Cause

Connection is blocked on a server or on a router side by a firewall, 3rd-party connection filtering software or external firewall services

Resolution

Contact network administrator or Internet Service Provider to setup connection properly

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