Blank Page is shown when trying to manage some domain in Control Panel

Refers to:

  • Plesk 10.4 for Windows
  • Plesk 10.3 for Linux

Created:

2016-11-16 13:15:34 UTC

Modified:

2016-12-21 20:18:21 UTC

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Blank Page is shown when trying to manage some domain in Control Panel

Symptoms

A blank page is shown when clicking on one of the following buttons in Domains > example.com :

File Manager
Logs
DNS Settings
Mail -> Change settings
Add New Domain Alias
etc.

Cause

The "data" field in the psa.sessions table is of an incorrect type, as a result, the table values exceed the maximum field size.

Resolution

The issue has been fixed in Plesk 10.4 MU#36. Update your Plesk installation.

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