Unable to place several orders under a reseller in WHMCS: Reseller account with email 'john.doe@example.com' is already exist in panel

Created:

2016-11-16 13:15:23 UTC

Modified:

2017-08-08 13:41:26 UTC

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Unable to place several orders under a reseller in WHMCS: Reseller account with email 'john.doe@example.com' is already exist in panel

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

Unable to create 2 resellers with the same contact details and different logins in WHMCS:

Order Accept Encountered Problems
Reseller account with email 'john.doe@example.com' is already exist in panel

Cause

This is Plesk internal issue with ID #PPPM-4772 which is planned to be fixed in future product releases.

Workaround

There is no any workaround yet.

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