Reseller cannot change the IP of a domain

Created:

2016-11-16 13:14:55 UTC

Modified:

2017-08-16 16:31:58 UTC

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Reseller cannot change the IP of a domain

Applicable to:

  • Plesk 11.x for Windows

Symptoms

Reseller wants to change the IP address of the particular domain, but there is no drop-down menu under hosting settings for IP addresses.

Cause

The reseller does not have permissions to manage hosting settings for domains.

Resolution

Under provider control panel (i.e. administrator) set permissions to manage hosting settings for that reseller: Home -> Reseller -> Reseller_name -> Customize -> Permission -> check the option "Hosting settings management" .

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